FAQ

Shipping to Europe typically takes between 14 to 18 business days, 2 to 3 weeks, depending on the flight booking and customs processing in your country. We’ll provide tracking information within 3-5 business days after the flight is confirmed to keep you updated throughout the entire delivery process.

Shipping to North America typically takes between 10 to 14 business days, 2 to 3 weeks, depending on the flight booking and customs processing in your country. We’ll provide tracking information within 3-5 business days after the flight is confirmed to keep you updated throughout the entire delivery process.

Shipping to Africa typically takes between 18 to 24 business days, 3 to 4 weeks, depending on the flight booking and customs processing in your country. We’ll provide tracking information within 3-5 business days after the flight is confirmed to keep you updated throughout the entire delivery process.

Shipping to Dubai typically takes between 14 to 18 business days, 2 to 3 weeks, depending on the flight booking and customs processing in your country. We’ll provide tracking information within 3-5 business days after the flight is confirmed to keep you updated throughout the entire delivery process.

Shipping to Asia typically takes between 7 to 10 business days, 1 to 2 weeks, depending on the flight booking and customs processing in your country. We’ll provide tracking information within 3-5 business days after the flight is confirmed to keep you updated throughout the entire delivery process.

Shipping to South America typically takes between 12 to 14 business days, 2 to 3 weeks, depending on the flight booking and customs processing in your country. We’ll provide tracking information within 3-5 business days after the flight is confirmed to keep you updated throughout the entire delivery process.

Europe: All prices online include delivery to Europe. (Note: Switzerland requires additional delivery charges.) North America: There will be an additional charge of 0.5 to 1.5 USD per unit. Australia & South America: There will be an extra charge of 1 to 2 USD per unit. Asia: All prices online include delivery. Dubai: All prices online include delivery. South America: There will be an extra charge of 1 to 2 USD per unit.

We accept bank transfer, e-transfer, and PayPal. Please note that payments made with PayPal will incur an additional fee of 3.99%.

Due to security and regulatory reasons, direct payment at check-out is unavailable. Please contact our customer support via support@fihpvape.com or WhatsApp at +1 905 923 8027 for assistance with your payment. Our team will guide you through the process to ensure a smooth transaction.

For wholesale pricing and product catalogs on orders over 100 units, please reach out to our customer support team at support@fihpvape.com or via WhatsApp at +86 173 1804 2155. Our team will provide you with the wholesale partner pricing and further details.