How long does it take to ship to my country?
Europe : 4 to 18 business days, 2 to 3 weeks, depending on the flight booking and customs processing in your country.
North America : 20 to 24 business days, 3 to 4 weeks
Asia : 7 to 10 business days, 1 to 2 weeks
Dubai : 14 to 18 business days, 2 to 3 weeks
Other Countries: please contact customer support for details.
Please reach out to our customer support team at support@fihpvape.com or via WhatsApp at +86 173 1804 2155.
How much does delivery cost for my country?
Shipping costs vary depending on your location and order size. The total shipping cost will be calculated at checkout before you complete your purchase. 🚚✨
Who is responsible for customs and taxes?
FIHP Vape takes care of both customs clearance and taxes, so you don’t have to worry about any extra fees. You just need to pick up your package at the address you provide. 🚚✅
What payment methods do you accept?
Bank Transfer | 0% Extra Fee
PayPal | 3.99% Extra Fee
Debit/Credit Card | 3.5% Extra Fee
How can I get a wholesale price when ordering over 100 units?
For wholesale pricing and product catalogs on orders over 100 units, please reach out to our customer support team at support@fihpvape.com or via WhatsApp at +86 173 1804 2155.
Our team will provide you with the wholesale partner pricing and further details.
Where is FIHP Vape’s factory located?
Our factory is located in Shenzhen, China. You are more than welcome to visit us! Please contact our customer support team to arrange a visit and get more details.
Please reach out to our customer support team at support@fihpvape.com or via WhatsApp at +86 173 1804 2155.
Can I visit FIHP factory in China?
Yes! You are more than welcome to visit theFIHP Vape factory in Shenzhen, China. To arrange your visit, please contact our customer support team in advance. They will provide you with all the necessary details and assist with scheduling your visit. We look forward to welcoming you!
Please reach out to our customer support team atsupport@fihpvape.comor via WhatsApp at+86 173 1804 2155.
Can I customize my vape products with FIHP?
Absolutely! We provide OEM & ODM services, allowing you to customize vape devices, flavors, and branding. Reach out to our team to discuss your needs.
Please reach out to our customer support team at support@fihpvape.com or via WhatsApp at +86 173 1804 2155.