Privacy Policy
At FIHP, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, services, and products.
1. Information We Collect
We collect information in several ways to provide and improve our services:
1.1 Personal Information
Name
Email address
Shipping and billing address
Phone number
Date of birth (to verify legal age)
1.2 Payment Information
Payment details are securely processed through third-party providers. FIHP does not store credit card information.
1.3 Device & Usage Data
IP address
Browser type and version
Device type
Pages visited
Time spent on site
Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate with you about your account or orders
Send marketing and promotional materials (if you’ve opted in)
Improve our website and customer experience
Verify your age and identity
Comply with legal obligations
3. Sharing Your Information
FIHP does not sell your personal data. We may share it with trusted partners for the following purposes:
Service Providers: Payment processors, shipping partners, IT support.
Legal Compliance: Government or law enforcement requests, fraud prevention.
Marketing Partners: Only with your consent.
4. Your Rights and Choices
You have the right to:
Access or update your personal information
Request deletion of your account/data
Opt out of marketing communications at any time
Disable cookies in your browser settings
To exercise any of these rights, please contact us at support@fihpvape.com
5. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
6. Cookies and Tracking
FIHP uses cookies and similar technologies to:
Remember user preferences
Improve site performance
Analyze site traffic
You can manage or disable cookies through your browser settings.
7. Protecting Your Data
We use industry-standard security measures to protect your personal data, including:
SSL encryption
Secure servers
Limited access to authorized personnel
Despite our best efforts, no method of transmission over the internet is 100% secure.
8. Age Restrictions
FIHP products are intended for adults aged 21+ (or the legal age in your jurisdiction). We do not knowingly collect personal information from minors.
9. Third-Party Links
Our website may contain links to third-party sites. FIHP is not responsible for the privacy practices of those sites. Please review their policies separately.
10. Policy Updates
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of the policy. Significant changes will be communicated via email or website notice.
11. Contact Us
For questions or concerns regarding your privacy or this policy, please contact:
FIHP Vape
Email: support@fihpvape.com
Website: www.fihpvape.com