Privacy Policy

At FIHP, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, services, and products.

1. Information We Collect

We collect information in several ways to provide and improve our services:

1.1 Personal Information

Name

Email address

Shipping and billing address

Phone number

Date of birth (to verify legal age)

1.2 Payment Information

Payment details are securely processed through third-party providers. FIHP does not store credit card information.

1.3 Device & Usage Data

IP address

Browser type and version

Device type

Pages visited

Time spent on site

Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders

Communicate with you about your account or orders

Send marketing and promotional materials (if you’ve opted in)

Improve our website and customer experience

Verify your age and identity

Comply with legal obligations

3. Sharing Your Information

FIHP does not sell your personal data. We may share it with trusted partners for the following purposes:


Service Providers: Payment processors, shipping partners, IT support.

Legal Compliance: Government or law enforcement requests, fraud prevention.

Marketing Partners: Only with your consent.

4. Your Rights and Choices

You have the right to:

Access or update your personal information

Request deletion of your account/data

Opt out of marketing communications at any time

Disable cookies in your browser settings

To exercise any of these rights, please contact us at support@fihpvape.com

5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Cookies and Tracking

FIHP uses cookies and similar technologies to:

Remember user preferences

Improve site performance

Analyze site traffic

You can manage or disable cookies through your browser settings.

7. Protecting Your Data

We use industry-standard security measures to protect your personal data, including:

SSL encryption

Secure servers

Limited access to authorized personnel

Despite our best efforts, no method of transmission over the internet is 100% secure.

8. Age Restrictions

FIHP products are intended for adults aged 21+ (or the legal age in your jurisdiction). We do not knowingly collect personal information from minors.

9. Third-Party Links

Our website may contain links to third-party sites. FIHP is not responsible for the privacy practices of those sites. Please review their policies separately.

10. Policy Updates

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of the policy. Significant changes will be communicated via email or website notice.

11. Contact Us

For questions or concerns regarding your privacy or this policy, please contact:

FIHP Vape

Email: support@fihpvape.com

Website: www.fihpvape.com